Privacy Policy

Frequently asked questions

Here are some common questions about our company and product.

What makes Rawaq different from others?

Rawaq is naturally extracted distilled water from Oman, introduced to Kuwait for the first time. It contains no artificial additives and is designed for clean daily hydration. It is suitable for everyday consumption.

What is the minimum order and delivery fee?

Minimum order is 5.000 KWD.

Standard delivery fee is 1.500 KWD, with higher fees for distant areas.

What is your return policy ?

Due to the nature of the product (consumable water), all sales are final. Returns are only accepted in case of damaged or incorrect items reported within 24 hours.